New Zealand Terms
1. ACCEPTANCE
1.1 These terms and conditions govern all supply of goods and services (“products”) by GAUGE REFRIGERATION MANAGEMENT LTD (“GAUGE REFRIGERATION MANAGEMENT LIMITED “, “we, “us”) to you, the purchaser of goods and services from us, including your use of the website at www.ammonia.co.nz (“the website”). They are effective from 11/08/2017 and will replace all earlier GAUGE REFRIGERATION MANAGEMENT LTD terms of trade and any conditions contained in any document used by you and purporting to have contractual effect.
1.2 We reserve the right to change these terms of trade by notice to you. Notice may be given by posting the revised terms and conditions on our website.
1.3 To make a purchase from our online shop you must be 18 years of age or over. Purchases from our online shop may only be made by persons who are acquiring goods or services for their own use or consumption, and you must not acquire goods from us via the website for resupply (whether in trade or otherwise). If you are purchasing on behalf of another entity such as a company, you warrant you have the authorisation to agree to these terms and conditions on behalf of the entity.
1.4 Any instructions received by GAUGE REFRIGERATION MANAGEMENT LTD from the Customer for the supply of Goods and Services shall constitute a binding contract and acceptance of these terms.
2. DEFINITIONS
2.1 “GAUGE REFRIGERATION MANAGEMENT LTD” means GAUGE REFRIGERATION MANAGEMENT LIMITED, trading as AMMONIA SAFETY NEW ZEALAND, or any agents thereof.
2.2 “Customer” means and includes, any person or entity acting on behalf of and with the authority of the Customer, or any person or entity purchasing products and services from GAUGE REFRIGERATION MANAGEMENT LTD; and where an order has been placed with GAUGE REFRIGERATION MANAGEMENT LTD by an agency or third party, includes that agent or third party. Any entity purchasing Goods on behalf of the Customer expressly warrants that they are authorized by the Customer to do so and indemnifies GAUGE REFRIGERATION MANAGEMENT LTD on a continuing and unlimited basis for any losses or damages incurred by GAUGE REFRIGERATION MANAGEMENT LTD as a result of this warranty being incorrect.
2.3 “Goods” and “Services” means (where applicable) all goods, products, services and advice provided by GAUGE REFRIGERATION MANAGEMENT LTD to the Customer and shall include without limitation all charges for labour, hire, insurance charges, or any fee or charge associated with the supply of Goods and Services.
2.4 “Price” shall mean the cost of the Goods and Services as agreed between GAUGE REFRIGERATION MANAGEMENT LTD and the Customer and includes all charges GAUGE REFRIGERATION MANAGEMENT LTD is to pay to others on the Customer’s behalf subject to clause 12. of these terms.
3. COLLECTION AND USE OF INFORMATION
3.1 The Customer noting the requirements under the Privacy Act 1993 acknowledges, authorises and directs that GAUGE REFRIGERATION MANAGEMENT LTD can seek and obtain from and supply any information concerning the credit or business standing of the Customer to any other trader, merchant, firm organisation, company or other agency or source whatever including any credit agency or association and directs any such person entity to supply and receive and record such information to and from GAUGE REFRIGERATION MANAGEMENT LTD. The Customer consents to receiving commercial electronic messages from GAUGE REFRIGERATION MANAGEMENT LTD until such time as this consent is expressly withdrawn.
4. PRICE / TRADING ISSUES
4.1 Any advice supplied to the Customer does not constitute an offer for sale and GAUGE REFRIGERATION MANAGEMENT LTD reserves the right to decline any order for Goods & services. All prices are in NZ dollars include Goods and Services Tax (“GST”) unless stated to be otherwise but are exclusive of delivery charges. and are subject to change in the event of a material increase in the cost of the supply of the Goods beyond the reasonable control of GAUGE REFRIGERATION MANAGEMENT LTD between the dates of order and delivery; however any quotation given by GAUGE REFRIGERATION MANAGEMENT LTD is subject to clause 10 of these terms. GAUGE REFRIGERATION MANAGEMENT LTD has the right to immediate terminate and without any notice or liability, any agreement to supply Goods or Services. GAUGE REFRIGERATION MANAGEMENT LTD also has the right to require the payment of a deposit before commencing work on the Customer’s order.
4.2. The prices published on the Website are subject to change without notice. The Customer agrees to pay any additional costs incurred by GAUGE REFRIGERATION MANAGEMENT LTD’ Ltd, such as travel and accommodation, which will be charged at cost + 8%
5. PAYMENT OPTIONS
5.1 We accept the following credit cards: Visa, MasterCard and American Express We also accept payment from your PayPal account if you have one.
5.2 All payments are processed via PayPal’s secure payments system to ensure high levels of payment security and are subject to PayPal’s terms and conditions. Click here to for PayPal’s terms. https://cms.paypal.com/nz/cgi-bin/marketingweb?cmd=_render-content&content_ID=ua/Legal_Hub_full&locale.x=en_US
6. SHIPPING AND DELIVERY
6.1 Shipping costs are fixed unless otherwise specified, we will ship products within 3 working days of purchase. Tracking details will be sent via email.
7. AVAILABILITY AND SUPPLY
7.1 All orders are subject to the availability of those products or services. If for any reason a Product is not available, we will endeavour to notify the non-availability on our online shop.
8. DELIVERY AND DELIVERY CHARGES
6.1 Prices for goods and services stated on our website are exclusive of any applicable delivery charges. We only deliver to New Zealand street addresses. The cost of delivery is as stated on our website and a total delivery cost will be provided in the order summary.
6.2 We will use all reasonable endeavours to ensure that orders for tangible goods will be dispatched promptly after an order has been placed.
9. PAYMENT
9.1 The customer shall pay in full and without deduction, setoff or counterclaim for the Goods or services on the 7 th business day, following the invoice and irrespective of whether title has passed to the Customer. Time is of the essence. GAUGE REFRIGERATION MANAGEMENT LTD has the right to charge interest on overdue accounts at the rate of 2.5% per month or part month on the balance outstanding from the date payment was due until payment is received. The right of charge interest is without prejudice to GAUGE REFRIGERATION MANAGEMENT LTD’ other rights in respect of non or late payment.
9.2 GAUGE REFRIGERATION MANAGEMENT LTD has the right to recover from the Customer all costs and/or expenses incurred in repossession of the Goods or services or instructing a solicitor or debt collection agency to recover any amount overdue for payment and such costs and expenses shall also bear interest as provided for above.
9.3 Payment Terms ‘On Account’- The Customer agrees to make full payment for Services in accordance with approved payment terms. ‘On Pre-payment’- The Customer agrees to make full payment for services at the time of booking.
10. QUOTATION
10.1 Where a quotation is given by GAUGE REFRIGERATION MANAGEMENT LTD for Goods and services:
10.1.1 Unless otherwise agreed the quotation shall be valid for thirty (30) days from the date of issue;
10.1.2 Where the Customer provides drawings or specifications to GAUGE REFRIGERATION MANAGEMENT LTD for the purposes of obtaining a quotation the said information must be clear and in accordance with industry practice and standards. If the said information fails to be of the above standard and this results in additional costs to GAUGE REFRIGERATION MANAGEMENT LTD or a delay in the provision of services, then such costs or damages can be claimed by GAUGE REFRIGERATION MANAGEMENT LTD from the Customer. The Customer confirms that the said information is all the information required to allow GAUGE REFRIGERATION MANAGEMENT LTD to provide a competitive quotation for the Goods and Services in question.
11. RISK
11.1 The Goods remain at GAUGE REFRIGERATION MANAGEMENT LTD’ risk until delivery to the Customer.
11.2 Delivery of Goods shall be deemed complete when delivered to the delivery point agreed with the Customer; or to any agent of the Customer or are in the control of the Customer or when the Customer has title to the Goods; whichever is the earliest event.
11.3 The time agreed for delivery shall not be an essential term of these terms unless the Customer first gives written notice to GAUGE REFRIGERATION MANAGEMENT LTD making time of the essence.
11.4 Where GAUGE REFRIGERATION MANAGEMENT LTD delivers Goods to the Customer by instalments and GAUGE REFRIGERATION MANAGEMENT LTD fails to deliver or supply one or more instalments the Customer shall not have the right to cancel the order and associated contract but shall only have the right to claim compensation as a severable breach.
12. AGENCY
12.1 The Customer authorizes GAUGE REFRIGERATION MANAGEMENT LTD to contract either as principal or agent for the provision of Goods and Services.
12.2 Where GAUGE REFRIGERATION MANAGEMENT LTD enters into a contract to the type referred to in clause 12.1 of these terms it shall be read with and form part of these terms and the Customer agrees to pay any amounts due under that contract.
13. TITLE AND SECURITY (PERSONAL PROPERTY SECURITIES ACT 1999) (“PPSA”)
13.1 Should the Customer not pay for the Goods upon making an order, the Customer grants to GAUGE REFRIGERATION MANAGEMENT LTD a first ranking security interest over the Goods (plus any proceeds) and over all its present and after acquired personal property except only for any such property (and its proceeds) in or to which the Customer has rights and which has not been supplied by GAUGE REFRIGERATION MANAGEMENT LTD to the Customer. On request, the Customer must properly execute any documents and do anything else required by GAUGE REFRIGERATION MANAGEMENT LTD to ensure that this security interest constitutes a perfected security interest (as defined by the PPSA) including executing any amendments to these terms as reasonably required by GAUGE REFRIGERATION MANAGEMENT LTD executing any new, replacement or additional security document and providing any information to GAUGE REFRIGERATION MANAGEMENT LTD to enable it to complete a financing statement or a financing change statement (as defined by the PPSA). The Customer must not agree to any other person or entity filing a financing statement over the Goods without the prior written consent of GAUGE REFRIGERATION MANAGEMENT LTD and to notify GAUGE REFRIGERATION MANAGEMENT LTD immediately it becomes aware of any other entity taking steps to file a financing statement over the Goods.
13.2 GAUGE REFRIGERATION MANAGEMENT LTD shall retain full legal and equitable title in all supplied Goods and title to all supplied Goods shall not pass to the Customer and there shall be no right to deal with, on- sell or encumber or mortgage Goods until all payments (including delayed or deferred payments on a credit basis and any enforcement costs or penalty interest) have been paid in full and without deduction, setoff or counterclaim to GAUGE REFRIGERATION MANAGEMENT LTD.
13.3 The Customer gives irrevocable authority to GAUGE REFRIGERATION MANAGEMENT LTD to enter any premises occupied by the Customer or on which Goods are situated at any reasonable time after default by the Customer or before default if GAUGE REFRIGERATION MANAGEMENT LTD believes (in its reasonable opinion) a default is likely and to remove and repossess any Goods and any other property to which Goods are attached or in which Goods are incorporated. GAUGE REFRIGERATION MANAGEMENT LTD shall not be liable for any costs, damages, expenses or losses incurred by the Customer or any third party as a result of this action, nor liable in contract or in tort or otherwise in anyway whatsoever unless by statute such liability cannot be excluded. GAUGE REFRIGERATION MANAGEMENT LTD may either resell any repossessed Goods and credit the Customer’s account with the net proceeds of sale (after deduction of all repossession, storage, selling and other costs as set out in these terms) or may retain any repossessed Goods and credit the Customer’s account with the invoice value thereof less such sum as GAUGE REFRIGERATION MANAGEMENT LTD reasonably determines on account of wear and tear, depreciation, obsolescence, loss or profit and costs.
13.4 Where Goods are retained by GAUGE REFRIGERATION MANAGEMENT LTD pursuant to clause thirteen, three (13.3) of these terms, the Customer waives the right to receive notice under s.120 of the PPSA & to object under s.121 of the PPSA.
13.5 The following events shall constitute defaults by the Customer;
13.5.1 Non-payment of any sum by the due date.
139.5.2 The Customer intimates that it will not pay any sum by the due date.
13.5.3 Any Goods are seized by any other creditor of the Customer or any other creditor intimates that it intends to seize Goods.
13.5.4 Any Goods in the possession of the Customer are materially damaged while any sum due from the Customer to GAUGE REFRIGERATION MANAGEMENT LTD remains unpaid.
13.5.5 The Customer is bankrupted or put into liquidation or administration or if a receiver or manager is appointed to the Customer or to any of the Customer’s assets.
13.5.6 A Court judgment is entered against the Customer and remains unsatisfied for seven (7) days.
13.5.7 Any material adverse change in the financial position of the Customer.
13.6 If the Credit Repossession Act 1997 applies to any transaction between the Customer & GAUGE REFRIGERATION MANAGEMENT LTD, the Customer has the rights provided in that Act despite anything contained in these terms.
14. PAYMENT ALLOCATION
14.1 GAUGE REFRIGERATION MANAGEMENT LTD may in its discretion allocate any payment received from the Customer towards any invoice and or costs as provided for in these terms that GAUGE REFRIGERATION MANAGEMENT LTD determines and may do so at the time of receipt or at any time afterwards and on default by the Customer may reallocate any payments previously received and allocated. In the absence of any payment allocation by GAUGE REFRIGERATION MANAGEMENT LTD, payment shall be deemed to be allocated in such manner as preserves the maximum value of GAUGE REFRIGERATION MANAGEMENT LTD’ security interest in the Goods.
15. RETURNS OF GOODS
15.1 No claim relating to the Goods will be considered unless made within seventy-two (72) hours of delivery of the Goods to the Customer.
15.2 No Goods will be accepted for return by GAUGE REFRIGERATION MANAGEMENT LTD without prior approval of GAUGE REFRIGERATION MANAGEMENT LTD. All Goods must be returned to GAUGE REFRIGERATION MANAGEMENT LTD in new, original and re saleable condition. Only standard stock items will be accepted for return and goods accepted for return are subject to a restocking fee of $20.00 or 20% of the original invoice value whichever is the greater. Return freight and insurance costs shall be paid by the Customer.
16. LIABILITY
16.1 The Consumer Guarantees Act 1993 (“CGA”), the Fair-Trading Act 1986 and other statutes may imply warranties or conditions or impose obligations upon GAUGE REFRIGERATION MANAGEMENT LTD which cannot by law (or which can only to a limited extent by law) be excluded or modified. In respect of any such implied warranties, conditions or terms imposed on GAUGE REFRIGERATION MANAGEMENT LTD, GAUGE REFRIGERATION MANAGEMENT LTD’ liability shall, where it is allowed, be excluded or if not able to be excluded only apply to the minimum extent required by the relevant statute.
16.2 Except as otherwise provided by clause 16.1 of these terms GAUGE REFRIGERATION MANAGEMENT LTD shall not be liable for:
16.2.1 Any loss or damage of any kind whatsoever including consequential loss whether suffered or incurred by the Customer or another person and whether in contract or tort (including negligence) or otherwise and irrespective of whether such loss or damage arises directly or indirectly from Goods and Services provided by GAUGE REFRIGERATION MANAGEMENT LTD to the Customer; and
16.2.2 The Customer shall indemnify GAUGE REFRIGERATION MANAGEMENT LTD against all claims & loss of any kind whatsoever however caused or arising & without limiting the generality of the foregoing of this clause whether caused or arising as a result of the negligence of GAUGE REFRIGERATION MANAGEMENT LTD or otherwise, brought by any person in connection with any matter, act, omission, or error by GAUGE REFRIGERATION MANAGEMENT LTD its agents or employees in connection with the Goods and Services.
16.3 GAUGE REFRIGERATION MANAGEMENT LTD will always endeavour to have complete and accurate information on our website but to the greatest extent permissible by law, GAUGE REFRIGERATION MANAGEMENT LTD assume no responsibility for the completeness and current accuracy of the information provided on our website.
To the greatest extent permissible by law, we exclude all liability we may have to you for any claim except where we have acted in bad faith. This exclusion also applies for the benefit of every officer, employee, contractor, agent of us and anyone else we use to perform our duties or provide services under any agreement you have with us.
17. CONSUMER GUARANTEES ACT
17.1 The guarantees contained in the CGA are excluded where the Customer acquires Goods & Services from GAUGE REFRIGERATION MANAGEMENT LTD for the purposes of a business in terms of section 2 and 43 of the CGA
18. CANCELLATION
18.1 Any cancellation or suspension of any order shall not affect GAUGE REFRIGERATION MANAGEMENT LTD’ claim for money due at the time of cancellation or suspension or for damages for any breach of the agreement to supply the Goods and/or Services or the Customer’s obligations to GAUGE REFRIGERATION MANAGEMENT LTD under these terms.
18.2 Cancellations/Rescheduling Cancellation or rescheduling of training courses and booked services must be made in writing to info@ammonia.co.nz Cancellation fees are based on full course costs and will be incurred on the following basis:
- 18.2.1 Where you have given notification to GAUGE REFRIGERATION MANAGEMENT LTD’ at least 14 working days’ prior to scheduled training or booking there is no cancellation or reschedule fee.
- 18.2.2 Where you have given notification to GAUGE REFRIGERATION MANAGEMENT LTD’ within 5 working days’ prior to scheduled training or booking there is a 50% cancellation or reschedule fee.
- 18.2.3 Where you have given notification to GAUGE REFRIGERATION MANAGEMENT LTD’ less than 3 working days prior to scheduled training or booking there is a 100% cancellation/reschedule fee.
18.3 GAUGE REFRIGERATION MANAGEMENT LTD’ will not be liable for any costs incurred by the Customer due to cancellation arising from circumstances beyond our control including but not limited to Trainer illness.
18.4 Cancellation of an online training login may only be made in writing within 14 days of the booking confirmation, provided the user login has not been activated. Online training logins will expire after 30 days from the issued date or as per individual supplier agreement. There will be no refund on expired logins or logins that have not been activated.
18.5 Failure to attend a course will result in a ‘No Show’ attendance status. All ‘No Shows’ will be charged the full course cost.
18.6 The availability of courses and dates published on the Website are subject to change without notice. We reserve the right to cancel or alter the dates of any ‘open’ courses due to insufficient numbers of learners. We reserve the right to suspend training where to continue would breach the Health and Safety at Work Act 2015 (“HSWA”), or where continuing might place learners at an unacceptable level of risk. We reserve the right to refuse to train any person who is deemed by us to be unfit due to health reasons including but not limited to intoxication or behavioural issues. We reserve the right to refuse to train any company, employee or individual who we reasonably believe may be in competition with Us. Course duration may vary based on number of Learners attending and level of knowledge and/or experience.
18.7 Late Learner Arrival Within 60 minutes of scheduled start time: Learner may remain on course only at the trainer’s discretion. Over 60 minutes of scheduled start time: Learner may not attend the course. Should it be necessary for the learner to return to complete the course at a later date due to late arrival issues, GAUGE REFRIGERATION MANAGEMENT LTD’ reserves the right to pass on any associated costs to the learner or their employer.
19. HOSTING COURSES
19.1 If training is held at the Customer’s premises the Customer agrees to provide all facilities including; training room, cooling / heating, rest-room facilities, power outlets, tables, chairs, whiteboard, projector screen/white wall, and lunchroom.
20. PERSONAL PROTECTIVE EQUIPMENT (“PPE”)
20.1 In accordance with the Health and Safety at Work Act 2015, all learners are required to comply with any instruction, policy or procedure issued by GAUGE REFRIGERATION MANAGEMENT LTD’ in relation to the use of PPE. This includes, but is not limited to, the wearing of safety glasses, hearing protection, safety footwear, respirators and protective clothing. Failure to comply may result in a learner being removed from the course in the interest of safety. Should it be necessary for the learner to return to complete the course at a later date, GAUGE REFRIGERATION MANAGEMENT LTD’ reserves the right to pass on any associated costs to the learner or their employer.
21. TRAINING PREREQUISITES
21.1 Entry Standards, All learners must complete the eLearning element of the relevant course prior to attending in person. All learners must have a level of written and oral English that meets or exceeds NCEA level 1 or IELTS 5.5 to be eligible to enroll on our courses. The person responsible for making bookings or authorizing attendance at the course must agree to these Terms and Conditions prior to acceptance of their learner(s) onto the course. Where a learner does not meet our English language requirement a reader/writer must be supplied by the learner or the person responsible for authorizing the learner’s attendance. The reader/writer cannot be another learner attending the same course. Special Requirements GAUGE REFRIGERATION MANAGEMENT LTD’ Ltd must be advised if the learner has any special requirements including but not limited to health, literacy and cultural requirements.
21.2 The Customer accepts full responsibility for failure to abide by any pre-course requirements. This includes, but is not limited to, completing and returning training plans and personal information.
22. NZQA COMPETENCY (30127v1)
22.1 We submit credits to the NZQA Framework within 1 week following course completion based on awarded competency. Learning objectives are set at the beginning of each training session and assessment is conducted throughout the course. A practical and observational assessment may also be conducted in some courses. Learners will be required to achieve the required level of competency in all areas of the assessment to be awarded the unit standard(s) and NZQA credits. Assessment is conducted in compliance with competency-based assessment according to NZQA criteria.
22.2 It is GAUGE REFRIGERATION MANAGEMENT LTD’ Ltd.’s intention to mark a course learner as Competent “C” or Not Yet Competent “NYC” upon completion of the course. A learner who is marked as C will receive an electronic Certificate within 1 weeks of completing the course provided payment has been made in full. A Learner who is marked as NYC cannot have the unit standard accredited to them and will not receive any certification. The Customer will be advised if a Learner is marked NYC with an explanation given. A plan will be developed with the Customer to ensure that the Learner has all opportunities available to achieve competency status on a case by case basis. Any exam re-sits and verbal questioning will be charged at a flat rate of $185/hr.
22.3 The Customer accepts full responsibility for failure to abide by any post-course requirements. This includes, but is not limited to, completing and returning course paperwork, evidence of competency, verification forms. Failure to return a completed paperwork before due date set by GAUGE REFRIGERATION MANAGEMENT LTD’ may prevent the unit standard being processed as competent.
23. MISCELLANEOUS
23.1 GAUGE REFRIGERATION MANAGEMENT LTD shall not be liable for delay or failure to perform its obligations if the cause of the delay or failure is beyond its control.
23.2 Failure by GAUGE REFRIGERATION MANAGEMENT LTD to enforce any of these terms shall not be deemed to be a waiver of any of the rights of obligations GAUGE REFRIGERATION MANAGEMENT LTD has under these terms.
23.3 If any of these terms shall be invalid, void or illegal or unenforceable the validity existence, legality and enforceability of the remaining terms shall not be affected, prejudiced or impaired.
23.4 The Customer shall not assign all or any of its rights or obligations under these terms without the prior written consent of GAUGE REFRIGERATION MANAGEMENT LTD.
23.5 In the case of any conflict between these terms or any other document provided by GAUGE REFRIGERATION MANAGEMENT LTD, these terms shall prevail. These terms shall not be modified or varied unless expressed in writing and agreed to by GAUGE REFRIGERATION MANAGEMENT LTD and the Customer.
23.6 The Customer by making an order or offer for the Goods by any medium it does so on the basis that the Customer has read, understood and agrees to be bound by these terms having relied solely upon its own judgment. Should the Customer have any queries regarding these terms it should seek independent legal advice before making an order/offer. GAUGE REFRIGERATION MANAGEMENT LTD is not responsible for any incorrect interpretation of these terms by the Customer.
23.7 GAUGE REFRIGERATION MANAGEMENT LTD retains all rights in or to any intellectual property associated with the Goods or Services irrespective of their sale or delivery to the Customer.
23.8 Unless GAUGE REFRIGERATION MANAGEMENT LTD elects otherwise, any dispute between the parties is to be dealt with in accordance with the Arbitration Act 1996.
24. APPLICABLE LAW AND JURISDICTION
24.1 Unless we otherwise agree in writing, this agreement contains all the terms of our relationship and continues to apply no matter where you are located at the time any goods or services are provided to you by us and irrespective of the location where you reside.
24.2 Use of our website, supply of products or services by us to you and any other matter arising from these Terms and Conditions are subject to the laws of New Zealand. The Courts of New Zealand shall have non-exclusive jurisdiction over all claims or disputes arising in relation to, out of or in connection with these terms of trade, or with the use of website or supply of any services.
24.3 Where you or any other person who you act for, or who you permit to act for you supplies incorrect information for the purchase of a product or service and we incur cost in any matter concerning that name then we may recover the costs incurred by us from you (including legal costs on a solicitor-client basis).
24.4 You agree to use our website, products and services in accordance with the applicable laws of the country or countries where your business or organisation is based.
25. PRIVACY POLICY AND CONFIDENTIALITY
25.1 Unless you opt to receive messages from us, we will not contact you again in future. If you have opted to receive ongoing communications and at a later date you no longer wish to receive these communications you will be able to opt out of receiving this information by contacting us by email or by following the unsubscribe instructions at the bottom of emails sent to you. Opting out of receiving the above-mentioned messages will not prevent the sending of messages that specifically relate to your order(s). We may use personal information that we collect about you to provide products and services to you and to administer orders and payments relating to your purchases from us.
You will need to permit us to place data files (“cookies”) on your computer to enable you to use some features of some of our websites. Where you choose not to enable cookies from our Website, some functionality of those Website may not be available to you.
25.2 We may disclose your personal information as required by law. Where you have provided information to us on a confidential basis, we will hold that information in confidence, except as required by law.
25.3 We cannot guarantee that our website is secure, and we cannot be held responsible for a breach of our website security that is beyond our control.
25.4 You can request details of your personal information that we hold, and ask us to correct it, at any time.
26. GENERAL CONDITIONS
26.1 We reserve the right to change these terms and conditions from time to time by notice, which may be in the form of a notice posted on our website at www.ammonia.co.nz
26.2 If we fail to enforce any terms or to exercise our rights under these terms and conditions at any time, we have not waived those rights.
Australian Terms
1. ACCEPTANCE
1.1 These terms and conditions (“Terms”) govern all supply of goods and services (“Products”) by GAUGE REFRIGERATION MANAGEMENT PTY LTD (“GAUGE REFRIGERATION MANAGEMENT,” “we,” “us”) to you, the purchaser of goods and services from us (the “Customer”), including your use of our website (the “Website”). They are effective as of [Date] and replace all earlier terms of trade or any conditions contained in any document used by you that purports to have contractual effect.
1.2 We reserve the right to update or amend these Terms by giving notice to you. Such notice may be provided by posting the revised Terms on our Website. Your continued use of our Website and/or purchasing Products from us following any amendments constitutes acceptance of the amended Terms.
1.3 To make a purchase from our online shop, you must be 18 years of age or over. By purchasing through our Website, you represent and warrant that you are acquiring Products for your own use or consumption and not for resale. If you are placing an order on behalf of a company or other legal entity, you warrant that you are authorized to agree to these Terms on behalf of that entity.
1.4 Any instructions received by us from the Customer for the supply of Products, or your use of the Website, constitutes acceptance of these Terms and forms a binding contract between us and the Customer.
2. DEFINITIONS
2.1 “GAUGE REFRIGERATION MANAGEMENT” means GAUGE REFRIGERATION MANAGEMENT PTY LTD (ACN [●]) and any of its agents or representatives.
2.2 “Customer” means the person or entity purchasing Products from GAUGE REFRIGERATION MANAGEMENT, and includes any person or entity acting on behalf of or with the authority of the Customer. Where an order is placed by an agent or third party on behalf of the Customer, that agent or third party warrants they are authorized to act on behalf of the Customer and agrees to indemnify us for any loss or damage arising from a breach of that warranty.
2.3 “Goods” and “Services” means all products, goods, services, and advice provided by GAUGE REFRIGERATION MANAGEMENT to the Customer. This may include, without limitation, charges for labour, hire, insurance, or any other fees associated with supplying the Products.
2.4 “Price” shall mean the cost of the Products as agreed between GAUGE REFRIGERATION MANAGEMENT and the Customer, including any charges payable to third parties on the Customer’s behalf as outlined in clause 12 of these Terms.
3. COLLECTION AND USE OF INFORMATION
3.1 The Customer authorises GAUGE REFRIGERATION MANAGEMENT to collect, use, and disclose any personal or business information provided to us for the purpose of assessing creditworthiness, or as required by law. This may include exchanging information with credit reporting bodies or other third parties. The Customer consents to receiving commercial electronic messages from us until such consent is withdrawn in writing or via the unsubscribe link (where applicable).
4. PRICE / TRADING ISSUES
4.1 Price and Quotations
- All Prices are listed in Australian Dollars (AUD) and exclude GST unless otherwise stated.
- Delivery charges are additional unless expressly included.
- Prices are subject to change due to any material or unforeseen cost increases beyond our reasonable control between the date of order and date of delivery.
- A quote given by us is subject to clause 10 of these Terms.
- We reserve the right to terminate any agreement to supply Products without notice or liability to you.
- We may require a deposit before commencing any supply under these Terms.
4.2 Website Pricing
- Prices listed on the Website are subject to change without notice.
- You agree to pay any additional costs we incur in providing Products, such as travel or accommodation for services, which will be charged at cost plus [8]% (or as otherwise agreed in writing).
4.3 Acceptance of Quotation
- By accepting this quotation, the Customer agrees to all terms specified within this document and the Standard Terms Reference.
- A 20% deposit of the quoted amount is required to confirm the engagement unless otherwise agreed in writing.
- If alternative payment arrangements are requested, these must be documented and signed by both parties before work commences.
4.4 Refund Policy
- Deposits are non-refundable unless cancellation is made in writing at least 7 business days prior to the agreed start date or as stipulated in specific project contracts.
5. PAYMENT OPTIONS
5.1 We accept the following payment methods:
- Credit cards: Visa, MasterCard, and American Express.
- Payment via PayPal (subject to PayPal’s terms and conditions).
5.2 All credit card payments are processed securely through the relevant third-party payment platform and are subject to their respective terms and conditions.
6. SHIPPING AND DELIVERY
6.1 Shipping Costs and Dispatch
- Unless otherwise specified, shipping costs are a fixed rate or will be outlined during checkout.
- We aim to dispatch Goods within 3 working days after purchase.
- Tracking details will be provided by email, where applicable.
6.2 Delivery Addresses
- We ship to Australian street addresses only (unless otherwise agreed).
- Shipping or freight charges will be specified and included in your total Price during checkout.
6.3 Availability
- All orders are subject to the availability of the Goods. If a Product is not available, we will endeavour to notify the non-availability on our Website or through other communication channels.
7. DELIVERY AND RISK
7.1 Risk in the Goods passes to the Customer upon the earlier of:
- Delivery of the Goods to the Customer or the address provided by the Customer;
- Delivery of the Goods into the possession of a third-party carrier;
- When the Customer, or any agent of the Customer, takes possession of or title to the Goods.
7.2 Any estimated date for delivery provided by us is an estimate only and not a contractual commitment. Time is not of the essence unless agreed in writing by both parties.
7.3 We may deliver Goods in instalments. Any delay or default in delivering an instalment does not entitle the Customer to cancel the entire order.
8. PAYMENT TERMS
8.1 Payment Due Date
- Unless otherwise agreed in writing, full payment without any deduction or set-off is due within 14 business days from the invoice date.
- Time for payment is of the essence. If payment is not received when due, we may charge interest on the outstanding amount at a rate of 2.5% per month (or part of a month) until payment is made in full.
8.2 Costs of Recovery
- You agree to indemnify us for all reasonable costs incurred by us in recovering overdue amounts, including solicitors’ fees on a client/solicitor basis, debt collection agency fees, and any related costs.
8.3 Payment Accounts
- Where we have agreed to provide the Customer with on account terms, full payment must be made in accordance with those agreed terms.
- Pre-payment terms require full payment prior to any supply of Products or Services.
9. QUOTATION
9.1 Validity
- Unless otherwise stated, a quotation is valid for thirty (30) days from the date of issue.
9.2 Exclusions from Quotation
Unless explicitly stated in the quotation, the following items and services are not included within the scope of work:
- Supply of refrigerants, secondary fluids, and lubricants.
- Specialist measuring equipment or mobile plant.
- In-depth reviews of documents unless specifically quoted.
- High-risk operations requiring work at heights, use of Elevated Work Platforms (EWP), or confined spaces.
- Computational Fluid Dynamics (CFD) analysis.
- Flights and accommodation
10. PERSONAL PROPERTY SECURITIES ACT 2009 (CTH) (“PPSA”)
10.1 Security Interest
- The Customer grants us a first-ranking security interest in the Goods (and their proceeds) until all amounts owed for the Goods and any related services are paid in full.
10.2 Title
- Title to the Goods remains with us until payment in full for those Goods has been received, including any applicable interest or recovery costs. The Customer must not sell, lease, encumber, or otherwise deal with the Goods until title has passed.
10.3 Enforcement
- If the Customer is in default of payment or we have reasonable grounds to believe that the Customer may default, we may, without notice, enter any premises owned or occupied by the Customer to repossess the Goods.
- We are not liable for any damages or costs arising from such repossession.
10.4 Waiver of PPSA Rights
- To the extent permitted by law, the Customer waives any rights it has under the PPSA (including but not limited to receiving any notices) unless such rights cannot be excluded by law.
11. RETURNS AND REFUNDS
11.1 Notification
- The Customer must notify us in writing of any issues with Goods (including damage or defects) within seventy-two (72) hours of delivery.
11.2 Approval for Return
- No Goods may be returned without our prior written consent.
- Goods approved for return must be in original, unused, and resaleable condition.
- A restocking fee of AUD $20.00 or 20% of the original invoice value (whichever is greater) may apply, unless otherwise agreed.
- Return freight and insurance costs are the responsibility of the Customer.
12. LIABILITY
12.1 Australian Consumer Law (“ACL”)
- Under the Competition and Consumer Act 2010 (Cth), certain guarantees may apply to the supply of Goods or Services that cannot be excluded or limited by law. Where such guarantees apply, our liability is governed by the ACL.
12.2 Exclusions
- Except as required by the ACL or other mandatory laws, we are not liable for any indirect or consequential losses, or for any loss of profit, revenue, goodwill, or opportunity suffered by the Customer or any third party in connection with the supply of Products.
- You agree to indemnify us against all claims, losses, or damages arising from any act or omission by you or a breach of these Terms.
12.3 Website Accuracy
- We endeavour to keep all information on the Website up-to-date and accurate. However, to the fullest extent permitted by law, we do not accept liability for any errors or omissions.
13. CONSUMER GUARANTEES
13.1 Business Purposes
- Where Products are purchased for commercial, industrial, or business purposes, the statutory guarantees under the ACL may be limited or excluded if permitted by law.
14. CANCELLATION AND TRAVEL POLICY
14.1 Order Cancellation
- Cancellation or suspension of an order by the Customer does not affect our right to recover all money due at the time of cancellation, or any damages for breach of contract.
14.2 Training/Service Cancellations
- Any cancellation or rescheduling of training or booked services must be made in writing to paddy@ammonia.solutions
- Unless otherwise agreed in writing, the following fees apply:
- 14 days’ notice or more: No cancellation or reschedule fee.
- Within 5 working days: 50% cancellation or reschedule fee.
- Less than 3 working days: 100% cancellation or reschedule fee.
14.3 Cancellation by Us
- We reserve the right to cancel or reschedule any course, training, or service at our discretion (e.g., insufficient enrolment, trainer illness, or any circumstance beyond our control). In such cases, the Customer will be offered a rescheduled date or a refund of any amounts paid for the affected service.
14.4 No Show
- Failure to attend a booked training or service without prior notice is considered a “No Show”, and the full cost is payable.
14.5 Travel Costs and Variations
- Travel is subject to availability and may vary based on schedule and destination changes.
- The quoted amount for travel is subject to adjustments for:
- Changes in travel conditions (e.g., accommodation shortages, transportation delays).
- Mileage, time, or travel rates, where applicable.
- The Customer will be notified promptly if any variations affect the quoted travel costs.
- Any additional costs must be approved by the Customer in writing before they are incurred.
15. COURSE AVAILABILITY AND ATTENDANCE POLICIES
15.1 Course Availability and Changes
- The availability of courses and dates published on our Website are subject to change without prior notice.
- We reserve the right to cancel or alter the dates of any ‘open’ courses due to insufficient numbers of learners.
- We may suspend training where continuing would breach the Work Health and Safety Act 2011 (Cth) or applicable state legislation, or where continuing would place learners at an unacceptable level of risk.
- We reserve the right to refuse training to any person deemed unfit due to health reasons, including but not limited to intoxication, behavioural issues, or other health-related concerns.
- We also reserve the right to refuse training to any company, employee, or individual who we reasonably believe may be in competition with us.
- Course duration may vary based on the number of learners attending and their levels of knowledge and/or experience.
15.2 Late Learner Arrival Policy
- Within 60 minutes of the scheduled start time: The learner may remain in the course at the trainer’s discretion.
- After 60 minutes of the scheduled start time: The learner may not attend the course.
- If a learner must return to complete the course due to late arrival, GAUGE REFRIGERATION MANAGEMENT reserves the right to charge additional fees to the learner or their employer for any associated costs.
16. HOSTING COURSES
16.1 Hosting Requirements for Customer-Premises Training
If training is held at the Customer’s premises, the Customer agrees to provide all necessary facilities, including but not limited to:
- A suitable training room with appropriate space and climate control (cooling/heating).
- Access to rest-room facilities and a lunchroom.
- Power outlets, tables, chairs, and a whiteboard.
- A projector screen or suitable white wall for presentations.
- Compliance with local safety regulations (e.g., fire exits, lighting, ventilation).
- Catering is not provided unless agreed in writing
17. PERSONAL PROTECTIVE EQUIPMENT (PPE)
17.1 PPE Requirements for Training
In accordance with the Work Health and Safety Act 2011 (Cth), all learners are required to comply with any instructions, policies, or procedures issued by GAUGE REFRIGERATION MANAGEMENT in relation to the use of Personal Protective Equipment (PPE). This includes, but is not limited to:
- Wearing safety glasses, hearing protection, safety footwear, Air Purifying Respirators, (APR) and protective clothing where required.
- Failure to comply with PPE requirements may result in the learner being removed from the course in the interest of safety.
- Should it be necessary for the learner to return to complete the course at a later date, GAUGE REFRIGERATION MANAGEMENT reserves the right to pass on any associated costs to the learner or their employer.
18. TRAINING PREREQUISITES
18.1 Entry Standards
- All learners must complete any eLearning components of the relevant course prior to attending in person.
- Learners must have a level of written and oral English that meets or exceeds Australian Year 10 standards or IELTS 5.5 to enrol in our courses.
- The person responsible for making bookings or authorising attendance at the course must agree to these Terms and Conditions before learners are accepted onto the course.
- If a learner does not meet the English language requirement, a reader/writer must be supplied by the learner or their employer. The reader/writer cannot be another learner attending the same course.
- Special requirements (e.g., health, literacy, or cultural accommodations) must be communicated to GAUGE REFRIGERATION MANAGEMENT in advance to ensure appropriate support.
18.2 Pre-Course Responsibilities
- The Customer accepts full responsibility for ensuring that all pre-course requirements are met. This includes, but is not limited to:
- Completing and returning training plans and personal information forms.
- Ensuring learners have completed any required pre-training assessments or documentation.
19. COMPETENCY AND CERTIFICATION
19.1 Competency Assessment and Certification
- Learning objectives are set at the start of each training session, and assessment is conducted throughout the course. This may include practical and observational assessments.
- Learners are required to achieve the specified level of competency in all areas of the assessment to be awarded relevant unit standards and receive certification.
- All assessments are conducted in compliance with competency-based assessment criteria as outlined by the Australian Skills Quality Authority (ASQA) or the relevant training body.
- Certificates of completion or competency will be issued within 1 week of course completion, provided that full payment has been received.
19.2 Competency Results
- Learners will be marked as either Competent (C) or Not Yet Competent (NYC) upon completion of the course.
- Competent (C): The learner will receive an electronic Certificate within 1 week of completing the course.
- Not Yet Competent (NYC): The learner will not receive certification, and the unit standard cannot be accredited.
- If a learner is marked as NYC, we will provide an explanation and develop a plan with the Customer to offer the learner opportunities to achieve competency.
- Re-sits or additional assessments (e.g., verbal questioning) will incur a fee of AUD $185 per hour.
19.3 Post-Course Responsibilities
- The Customer accepts full responsibility for ensuring all post-course requirements are fulfilled. This includes, but is not limited to:
- Completing and returning all course paperwork, evidence of competency, and verification forms.
- Failure to return completed documentation by the deadline set by GAUGE REFRIGERATION MANAGEMENT may prevent the processing of unit standards or issuance of certificates.
20. GENERAL CONDITIONS
20.1 Amendments
- We may amend these Terms at any time by posting the updated version on our Website, which shall take effect from the date of posting or any later date as specified in the posting.
20.2 No Waiver
- Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
20.3 Severance
- If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be severed, and the remaining provisions will remain in full force and effect.
20.4 Assignment
- The Customer may not assign or transfer any of its rights or obligations under these Terms without our prior written consent.
20.5 Entire Agreement
- These Terms constitute the entire agreement between the parties regarding the subject matter and supersede all prior discussions, understandings, or agreements. Any additional or different terms proposed by the Customer (in any purchase order or otherwise) are rejected unless specifically agreed to in writing.